Shipping Policy | MarQeni<\/title><\/p>\n<style>\n:root{\n --theme-primary:#4A6274;\n --theme-secondary:#7B93A8;\n --ink:#15171c;--muted:#676d78;--line:#e5e7eb;--soft:#f7f8fa;--paper:#ffffff;--max:1220px;\n}\n*{box-sizing:border-box}\nhtml{scroll-behavior:smooth}\nbody{margin:0;background:#fff;color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,\"Segoe UI\",Arial,sans-serif;font-size:16px;line-height:1.72}\na{color:var(--theme-primary);font-weight:700;text-underline-offset:3px;text-decoration-thickness:1px}\na:hover{color:var(--theme-secondary)}\na:focus-visible,summary:focus-visible{outline:3px solid var(--theme-primary);outline-offset:3px;border-radius:6px}\n.portal{max-width:var(--max);margin:0 auto;padding:34px 24px 72px;overflow-wrap:anywhere}\n.topline{display:flex;justify-content:space-between;gap:24px;align-items:center;padding:0 0 16px;border-bottom:1px solid var(--line);font-size:.82rem;color:var(--muted)}\n.topline 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var(--line);color:var(--muted);font-size:.92rem}\n@media(max-width:900px){.hero{grid-template-columns:1fr;gap:20px}.factbar{grid-template-columns:repeat(2,1fr)}.factbar>div:nth-child(2){border-right:0}.factbar>div:nth-child(-n+2){border-bottom:1px solid var(--line)}}\n@media(max-width:580px){.portal{padding:24px 15px 50px}.topline{align-items:flex-start;flex-direction:column;gap:5px}.hero{padding:30px 0}.factbar{grid-template-columns:1fr}.factbar>div{border-right:0!important;border-bottom:1px solid var(--line)}.factbar>div:last-child{border-bottom:0}h1{font-size:clamp(2.2rem,14vw,3.6rem)}}\n@media(prefers-reduced-motion:reduce){*,*::before,*::after{scroll-behavior:auto!important;transition:none!important;animation:none!important}}<\/p>\n<p>.ship-progress{padding:34px 0 8px}.progress-title{display:flex;justify-content:space-between;align-items:end;gap:20px;margin-bottom:18px}.progress-title 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var(--line)}.ship-row{grid-template-columns:1fr;gap:8px}.progress-title{display:block}.progress-title h2{margin-top:8px}}\n@media(max-width:520px){.progress-track{grid-template-columns:1fr}.ship-stage{border-right:0!important;border-bottom:1px solid var(--line)}.ship-stage:last-child{border-bottom:0}}\n<\/style>\n<p><main class=\"portal\"><\/p>\n<div class=\"topline\"><span class=\"section-name\">Shipping<\/span><span class=\"updated\"><strong>Last updated:<\/strong> 12 September 2026<\/span><\/div>\n<header class=\"hero\">\n<div>\n<div class=\"hero-mark\">Information center<\/div>\n<h1>Shipping Policy<\/h1>\n<\/div>\n<div class=\"hero-copy\">\n<p>Processing, dispatch, transit estimates, shipping fees, tracking, carriers, customs and lost-parcel handling.<\/p>\n<\/div>\n<\/header>\n<section class=\"ship-progress\">\n<div class=\"progress-title\"><span class=\"section-label\">Shipping timeline<\/span><\/p>\n<h2>From order processing to delivery<\/h2>\n<\/div>\n<div class=\"progress-track\">\n<div class=\"ship-stage\"><span>01<\/span><strong>Processing<\/strong><\/p>\n<p>1\u20133 business days<\/p>\n<\/div>\n<div class=\"ship-stage\"><span>02<\/span><strong>Dispatch<\/strong><\/p>\n<p>Within 3 business days<\/p>\n<\/div>\n<div class=\"ship-stage\"><span>03<\/span><strong>Transit<\/strong><\/p>\n<p>Estimated 7\u201315 business days<\/p>\n<\/div>\n<div class=\"ship-stage\"><span>04<\/span><strong>Delivery<\/strong><\/p>\n<p>Tracking through final delivery<\/p>\n<\/div>\n<\/div>\n<\/section>\n<div class=\"factbar\">\n<div><span>Standard shipping<\/span><strong>6$<\/strong><\/div>\n<div><span>Free shipping from<\/span><strong>50<\/strong><\/div>\n<div><span>Tracking<\/span><strong>All orders<\/strong><\/div>\n<div><span>Possible carriers<\/span><strong>DHL \u00b7 UPS \u00b7 FedEx \u00b7 USPS \u00b7 YunExpress<\/strong><\/div>\n<\/div>\n<div class=\"shipping-ledger\">\n<section class=\"ship-row\">\n<h2>Estimated transit<\/h2>\n<div>\n<p>Estimated transit time is <strong>7\u201315 business days after dispatch<\/strong>. This is an estimate and not a guaranteed arrival date.<\/p>\n<p>Delivery estimates may vary because of destination, carrier operations, customs processing, peak periods, weather, public holidays or other circumstances outside reasonable control.<\/p>\n<\/div>\n<\/section>\n<section class=\"ship-row\">\n<h2>Carriers<\/h2>\n<div>\n<p>Orders may be carried by DHL, UPS, FedEx, USPS or YunExpress. The carrier selected for an individual order may depend on destination, shipping route and operational arrangements.<\/p>\n<\/div>\n<\/section>\n<section class=\"ship-row\">\n<h2>Tracking<\/h2>\n<div>\n<p>All orders include shipment tracking. Tracking information is provided after dispatch and once tracking data becomes available.<\/p>\n<\/div>\n<\/section>\n<section class=\"ship-row\">\n<h2>Address accuracy and changes<\/h2>\n<div>\n<p>Please check the delivery address before placing an order. You may request a change before dispatch by contacting support@marqeni.com. After the carrier has received the parcel, an address change cannot be guaranteed.<\/p>\n<\/div>\n<\/section>\n<section class=\"ship-row\">\n<h2>Lost parcels<\/h2>\n<div>\n<p>If a parcel has not arrived for an extended period or appears lost, contact support. We review the tracking information and investigate with the relevant carrier. Reasonable delivery information may be requested where necessary.<\/p>\n<p>If the parcel is confirmed lost, the resolution will be <strong>reshipment or refund<\/strong>.<\/p>\n<\/div>\n<\/section>\n<section class=\"ship-row\">\n<h2>Customs and import duties<\/h2>\n<div>\n<p>For international orders, customs duties, import charges or customs handling charges imposed by the destination country are the customer’s responsibility where applicable. Mandatory applicable law prevails where it requires a different result.<\/p>\n<\/div>\n<\/section>\n<section class=\"ship-row\">\n<h2>International orders<\/h2>\n<div>\n<p>Transit and customs timing may vary by destination. Product-price tax treatment is separate from customs duties and import charges.<\/p>\n<\/div>\n<\/section>\n<section class=\"ship-row\">\n<h2>Customer support<\/h2>\n<div>\n<p>For shipping, tracking, address changes or lost-parcel enquiries, contact <strong>support@marqeni.com<\/strong>.<\/p>\n<\/div>\n<\/section>\n<\/div>\n<p><\/main><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping Policy | ShippingLast updated: Information center Shipping Policy Processing, dispatch, transit estimates, shipping fees, tracking, carriers, customs and lost-parcel handling. Shipping timeline From order processing to delivery 01Processing 1\u20133 business days 02Dispatch Within 3 business days 03Transit Estimated 7\u201315 business days 04Delivery Tracking through final delivery Standard shipping6 Free shipping from TrackingAll orders Possible […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23538","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/marqeni.com\/bsite\/wp-json\/wp\/v2\/pages\/23538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/marqeni.com\/bsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/marqeni.com\/bsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/marqeni.com\/bsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/marqeni.com\/bsite\/wp-json\/wp\/v2\/comments?post=23538"}],"version-history":[{"count":1,"href":"https:\/\/marqeni.com\/bsite\/wp-json\/wp\/v2\/pages\/23538\/revisions"}],"predecessor-version":[{"id":24421,"href":"https:\/\/marqeni.com\/bsite\/wp-json\/wp\/v2\/pages\/23538\/revisions\/24421"}],"wp:attachment":[{"href":"https:\/\/marqeni.com\/bsite\/wp-json\/wp\/v2\/media?parent=23538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}